This blog was created by Richard Gaunt in London and Glenn O’Neil in Geneva and focuses on evaluation and measurement in communications, training, management and other fields.
Glenn O’Neil is the main contributor to the blog and has led evaluation, research and communication projects for international organisations and companies. Glenn is founder of Owl RE which supports organisations in analysing, assessing and evaluating activities in the communications, training/events and development fields. Glenn holds a PhD in social research and methodology from the Methodology Department of the London School of Economics and a Masters of Science in Communications from the University of Lugano, Switzerland. In the decade prior, Glenn managed communication, education and training programs for the International Red Cross in Africa, Asia and Europe. Glenn is an observer member of the Active Learning Network for Accountability and Performance in Humanitarian Action (international interagency forum) and a member of the Swiss Evaluation Society and the European Evaluation Society (professional associations). When ever he has a spare moment, he enjoys playing his mandolin and ukulele with alt. folk group Folkaboum.
Richard Gaunt has been a professional communicator and journalist for over 35 years, working for major international companies as a PR consultant. In 2001, he launched Benchpoint, a company specialising in evaluation and measurement, and internet surveys. He has founded successful PR consultancies. He is a regular speaker at international conferences, and has presented papers on communications effectiveness and the measurement of communications ROI at various conferences including the Annual Measurement Summit in the US, and AMEC conferences. Richard claims to have retired in 2012, but has subsequently re-emerged to run a scaled down version of Benchpoint, providing employee surveys, membership surveys and Benchpoint’s unique “Management Probe” for chosen clients.
Full contact details are available on our Contact page.